Microsoft just lately launched a cumulative replace to repair a lot of points and bugs in Home windows 11, nevertheless, it looks as if Home windows 11 KB5013943 is inflicting the dreaded Blue Display of Demise (BSOD) on some programs with particular drivers, together with those who help antivirus software program.
Sophos has confirmed that Home windows 11 KB5013943 patch for the working system is inflicting Blue Display of Demise i.e cease error codes that make the desktop unresponsive, as a consequence of compatibility points between drivers and Could 2022 Patch Tuesday.
A person who encountered the Blue Display of Demise errors described their drawback within the Microsoft Solutions discussion board and Reddit, with one person stating “ever since updating to this construct, getting BSOD 10-Quarter-hour into enjoying Hitman 3. The blue display screen exhibits for actually 1 second, so I can’t even see what error it’s exhibiting”.
One other person added that they skilled Blue Display errors with obscure error codes like “APC_INDEX_MISMATCH” on their major and secondary machines, together with the digital machines.
Affected customers have claimed that the BSOD is triggered instantly after their units are up to date to the newest model.
Whereas Microsoft has but to acknowledge the experiences of the Blue Display of Demise error hitting Home windows 11 machines, Sophos confirmed that the replace may make your machine unbootable.
“Prospects on Home windows 11 working Sophos House could encounter a BSOD/Cease error after putting in Home windows Replace KB5013943 and restarting their machines,” Sophos famous in their support documents.
“The signs contain being unable to get to the desktop after restarting the pc/shutting down powering it again on post-installation of Home windows Replace KB5013943. This features a Cease Error Index Mismatch message (Blue Display),” the safety agency famous.
To repair the BSOD errors, Sophos recommends uninstalling the replace by following these steps:
- Pause Home windows updates to stop the replace from putting in.
- Choose Begin > Settings > Home windows Replace.
- Pause updates for 7 days.
- Open Management Panel.
- Click on Applications And Options.
- Click on View put in updates
- Search for KB5013943 and uninstall it.